At SF PianoWorks, we stand behind every instrument with expert service, integrity, and a passion for musical excellence.

Purchase Guarantee

- Expert Customization: If you're not completely satisfied with your piano's tone or touch, our technicians will voice and regulate your instrument to meet your preferences.

- Exchange Option: If you remain unsatisfied, we'll gladly exchange your piano for a different model or an identical replacement if still manufactured.

5-Year Upgrade Program

- 100% Value Protection: Within 5 years of purchase, you can apply your full purchase price toward any piano valued at twice your original investment or more.

- Example: A $10,000 upright piano purchase can be applied in full toward any piano priced at $20,000 or above.

Rental Guarantee

- 15-Day Satisfaction Period: Try your rental piano with confidence. If you're not completely satisfied within 15 days of delivery, you may:

* Exchange for another piano from our rental fleet

* Return for a full refund (delivery fees excluded)

All guarantees are backed by our established presence in Seattle, San Frnacisco, and Chico, CA and our commitment to exceptional customer service.